Storm restoration updates 

Saturday, April 5, 2025:

9:30 p.m.

As of 9:30pm this evening, AES Indiana has reached 100% restoration. For the last 72 hours, our crews worked around the clock as quickly and safely as possible to restore power to the nearly 87,000 customers impacted by Wednesday night’s severe weather system.

Winds exceeding 80 mph, accompanied by heavy rain and falling trees, caused significant damage to AES Indiana’s power lines and electric infrastructure.

Our customers rely on us to be prepared and restore power as quickly as possible during these critical times. It is a privilege to serve our customers, and we thank them for their trust, patience and understanding. We appreciate our community for their cooperation in this safe restoration effort, and we're always thankful for how Central Indiana unites during times of need.

10:30 a.m.

Our crews continue to work around the clock to restore power to customers impacted by Wednesday night’s severe weather system. The total number of customers impacted is approximately 87,000 with approximately 600 customers remaining. AES Indiana is fully staffed, and crews will continue to work as quickly and safely as possible. 

• We’ve restored power to 99% of customers impacted from Wednesday's severe weather system.
• We anticipate reaching full restoration by midday Sunday as our crews continue to see widespread extensive damage with downed trees and power lines.
• There are 118 incidents remaining – down by nearly 1,000 from the beginning of the storm – that our crews are responding to across our service territory. Each incident is a separate job requiring assessment, which takes time due to the severity of the damage. The incidents remaining are also smaller in nature meaning we’re bringing fewer customers on at a time. To the best of our ability, we also are prioritizing restoration efforts based on those customers who have been without power the longest.
• This storm caused significant damage around the state, including Central Indiana. Our top priority remains restoring power safely. Please keep in mind that our AES Indiana crews are working in dangerous conditions putting their lives on the line to power yours.

Friday, April 4, 2025:

3:30 p.m.

Our crews continued to restore power today to customers impacted by Wednesday night’s severe weather that resulted in extensive damage across our service territory. Now that our crews are further into restoration efforts, the total number of customers impacted is approximately 87,000 with approximately 4,100 customers remaining. AES Indiana is fully staffed, and crews will continue to work as quickly and safely as possible. 

• We’ve restored power to 95% of customers impacted from Wednesday's severe weather system.
• We anticipate reaching full restoration by midday Sunday as our crews continue to see widespread extensive damage with downed trees and power lines.
• There are 435 incidents remaining that our crews are responding to across our service territory. Each incident is a separate job requiring assessment, which takes time due to the severity of the damage. The incidents remaining are also smaller in nature meaning we’re bringing fewer customers on at a time. To the best of our ability, we also are prioritizing restoration efforts based on those customers who have been without power the longest.

9:30 a.m.

Our crews have worked 24/7 to restore power to customers impacted by Wednesday night’s severe weather that resulted in extensive damage across our service territory. A total of 75,000 customers were affected, and approximately 6,000 customers remain impacted. AES Indiana is fully staffed, and crews will continue to work as quickly and safely as possible. 

• We’ve restored power to more than 90% of customers impacted from Wednesday's severe weather system.
• We anticipate reaching full restoration by midday Sunday as our crews continue to see widespread extensive damage with downed trees and power lines.
• There are 600 incidents remaining – down nearly 400 from yesterday – that our crews are responding to across our service territory. Each incident is a separate job requiring assessment, which takes time due to the severity of the damage. The incidents remaining are also smaller in nature meaning we’re bringing fewer customers on at a time. To the best of our ability, we also are prioritizing restoration efforts based on those customers who have been without power the longest.

Thursday, April 3, 2025:

4:30 p.m.

Our crews worked throughout the day to restore power to customers impacted by last night’s severe weather that resulted in extensive damage across our service territory. A total of 75,000 customers were affected, and approximately 16,000 customers remain impacted. AES Indiana is fully staffed, and crews will continue to work as quickly and safely as possible. For your use in news segments today, we’ve attached pictures of some of the damage our crews are navigating.

• We’ve restored power to more than 78% of customers impacted from yesterday’s severe weather system.
• We anticipate restoration efforts to continue through the weekend as our crews continue to see widespread extensive damage with downed trees and power lines.
• There are 1,000 incidents – down 100 from this morning – that our crews are responding to across our service territory. Each incident is a separate job requiring assessment, which takes time due to the severity of the damage.
• This storm caused significant damage around the state, including Central Indiana. Our top priority remains restoring power safely. Please keep in mind that our AES Indiana crews are working in dangerous conditions putting their lives on the line to power yours.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111.

9:00 a.m.

Yesterday’s weather system brought damaging wind gusts that recorded between 80-100 MPH and a possible tornado touched down near the northwest corner of AES Indiana’s service territory causing significant damage impacting approximately 75,000 customers. More than half of our customers have been restored as of 8:30 this morning; however, crews will work around the clock to restore the remaining ~25,000 customers as quickly and safely as possible.
 

• We anticipate restoration efforts to occur throughout the day given the extensive damage to poles and infrastructure from the wind gusts and downed trees.
• There are 1,100 incidents remaining. Each incident is a separate job requiring assessment, which takes time due to the severity of the damage. The incidents remaining are also smaller in nature meaning we’re bringing fewer customers on at a time. To the best of our ability, we also are prioritizing restoration efforts based on those customers who have been without power the longest.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111.
• AES Indiana is fully staffed and prepared to support all AES Indiana customers. 

Customer tips

• Put safety first. Be weather aware and avoid unnecessary travel during dangerous conditions. Stay away from downed lines and wires - always assume they are live and dangerous.
• Plan. Discuss emergency plans if you rely on electrically powered medical equipment. 
• Be prepared for power outages. Bookmark our outage center for quick access to report outages and get updates on our outage map. If your power goes out, report your outage immediately. Don't rely on neighbors to report your outage. 

What to do if you lose power

Your questions about storm restoration answered here.